Last updated: July 2025. Please read this refund policy carefully before making a purchase. By completing a purchase, you acknowledge and agree to these terms.
1. Digital Product Policy
ERPSystem4U offers digital software products and services. Due to the nature of digital delivery, refund eligibility depends on the selected package and the current stage of project delivery.
2. Yearly License Refunds
For yearly license plans, refund requests may be reviewed and considered within 7 days of purchase, provided that setup has not yet been initiated or completed. Once onboarding or system configuration has begun, the yearly license payment is non-refundable.
3. One-Time & Source Code Licenses
For one-time license and source code packages, payments are non-refundable once any of the following have been delivered:
4. Non-Refundable Services
The following are strictly non-refundable in all cases:
5. Technical Issue Resolution
If you experience a technical issue with ERPSystem4U, our support team will work diligently to resolve it before any refund request is considered. We are committed to ensuring the software works correctly for your business.
6. How to Request a Refund
All refund requests must be submitted in writing through the official contact form on our website or by emailing hello@erpsystem4u.com. Please include your order details, business name, and a clear description of the reason for the request.
